No. We operate strictly B2B. Our products are engineered, priced, and scaled for commercial hospitality projects. We require a valid commercial tax ID or project specification sheet to process orders.
Standard production cycles for custom banquette lengths are 8-12 weeks from the sign-off of shop drawings and receipt of COM (Customer's Own Material), if applicable.
Yes. However, the fabric must pass our internal review for commercial viability. We reject thin, unbacked silks or lightweight residential cottons that will fail rapidly in a dining environment.
All items ship via dedicated LTL (Less Than Truckload) freight. Receivers must inspect all pallets upon arrival and note any visible damage on the Bill of Lading. Photographic evidence must be submitted within 48 hours for claim processing.
They are modular and sold separately to allow designers complete freedom in mixing materials (e.g., pairing a custom quartz top with an industrial disc base). However, we ensure hardware compatibility prior to shipping.
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